Sensors above gates and concessions

Intel published the first detailed account of WaitTime’s operation at Bryant-Denny Stadium following the September 19 game. More than 100 sensors cover entrances and concessions, with another 20 in the basketball arena. Analytics runs locally on six Dell servers powered by 12 Intel Xeon processors.

The system distinguishes a moving queue from passers-by and people gathering nearby without sending raw video to a remote data centre. Operators see congestion in real time, while visitors receive simple colour indicators in the athletics app to choose an entrance or concession stand.

Changes to stadium operations

According to the university’s account, the data led staff to change security perimeters and ticket-scanning positions, renumber gates, reposition workers and adjust points of sale. Long entrance waits, previously the leading postgame complaint, no longer rank among the top ten issues in surveys.

WaitTime processes video locally and gives staff information for queue management. The publication describes the effect through changes to stadium operations and team feedback; exact reductions in waiting time and revenue increases are not supplied.

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